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Скачать Ken Blanchard & Margret Mcbride - The One Minute Apology: A Powerful Way to Make Things Better (Unabridged) бесплатно

10 апреля 2009 | Автор: Admin | Рубрика: Аудиокниги » Иностранные языки | Комментариев: 0

Ken Blanchard & Margret Mcbride - The One Minute Apology: A Powerful Way to Make Things Better (Unabridged)
AAC | 48kbps/44 Khz Harper Audio | 1 x RAR | Total Size 37Mb | ISBN: 0060538236 (January 7, 2003) | Play Time 1Hrs 50Mins

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever.


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