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Building Service Provider Networks
by Howard C. Berkowitz
ISBN: 0471099228
Format: PDF
592 Pages
2.35 MB

To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise-specific needs. Provides vital technical and business guidance to the service provider marketplace Explains how to satisfy the customer's specific needs in data, voice, and/or video Enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers

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